Shipping & Delivery

Free shipping is only applied to orders of 200$ before taxes or more and weighting 45 lbs or less.

Please note that all shipping quotes, including all featured promotions, exclude the Northwest Territories, Yukon Territories, Newfoundland, Nunavut, Labrador and non-metropolitan areas as designated by Canada Post and FedEx.  All orders placed from the listed locations in Canada will be reviewed by our shipping department.

Please note that every order at Music Depot is verified just for you, and will take 1-3 business days to be verified prior to shipping.

We ship on business days.  Monday - Friday, excluding national holidays.

Shipping starts from the date you received the « Your Order Has Shipped! » email.

The estimate above does not include manufacturing time.  We need 1-3 business days to make sure your order is everything you hoped it would be (can be more depending on the product).

We work with production and shipping partners all over the country to get your things to your doorstep, wherever that may be.  Although the vast majority of our customers will get their orders by the day mentioned, actual timeframes may vary from region to region.

Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method.  Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

We rely on a global network of shipping partners (UPS, FedEx, DHL) as well as local postal services (Canada Post) to get your order to your doorstep as soon as possible.  For this reason, tracking is not always available.  If your order is being sent by a trackable service, those details will be included on your orders page as well as on the shipping email we send you.

While most orders ship directly from us, some orders may ship from our supplier.  Those details will be included on your orders page as well as on the shipping email we send you.